AI Support Agent
from $24k
A help-centre-grounded agent that resolves routine tickets, drafts replies for your team and hands off to a human with full context in your CRM.
Start this kit →
Brackley Labs · AI product & software studio
AI that ships in 30 days. Not 6 months.
Brackley Labs is the AI product studio of Brackley Holding. We build AI agents, AI-native websites, software and CRM systems as fixed-price Launch Kits, each with a published price, a success metric, and a working prototype in week two. Hit the metric or walk away.
AI agents · copilots · RAG
Web Next.js · headless · edge
Software SaaS · portals · internal tools
CRM HubSpot · Salesforce · custom
Four practices, one team
Everything between the idea and the invoice.
Most companies hire one agency for the website, another for the app and a consultant for the CRM, then pay to glue it together. We build the whole system, with AI designed in from day one rather than bolted on.
01 · FLAGSHIP
AI Products & Agents
Copilots, autonomous agents, retrieval-grounded assistants and AI-native SaaS, from prototype to evaluated, monitored production systems.
LLM appsAgents & tool useRAGVoiceEvals & guardrailsFine-tuning
Explore AI products →
02Websites & Platforms
Award-level marketing sites, headless commerce and content platforms that load in under a second and convert.
Explore websites → 03Custom Software
SaaS products, client portals, dashboards and internal tools, architected to scale and handed over with full ownership.
Explore software → 04CRM & Automation
CRM implementation, migration and custom builds, with AI lead scoring, enrichment and workflow automation wired in.
Explore CRM → 05Fractional CTO & AI Strategy
Senior technical leadership on retainer: AI roadmap, vendor selection, architecture reviews and team hiring.
See engagements →Launch Kits
Productized AI. Fixed price, fixed date, fixed metric.
We took the projects clients ask for most and turned them into kits with a published price, timeline and success metric, so you know exactly what you get before you sign.
AI Sales Agent
from $22k
Researches every inbound lead, enriches and scores it, then drafts a personalised first reply for rep approval, inside your CRM.
Start this kit →AI-Native Website
from $35k
A sub-second marketing site or storefront with an on-site AI concierge that answers questions, recommends and books.
Start this kit →CRM + Automation Rebuild
from $15k
Clean data, pipelines that match your real sales motion, automated routing and AI enrichment, with training so the team actually uses it.
Start this kit →The week-two guarantee
Prove it in 14 days, or walk away.
Every kit starts with a paid 5-day discovery and a working prototype on your real data by the end of week two. We agree the success metric up front. If the prototype doesn't hit it, you stop there and pay only for discovery. No sunk cost, no awkward conversations.
ROI in 30 seconds
What is manual work costing you?
Enter your team size, hours spent on repetitive work and their cost. The calculator estimates annual savings and payback for an AI agent, then turns it into a brief.
Open the ROI calculator →How we're different
Built like a product company. Run like a studio.
We are deliberately small and senior. No account-manager layer, no junior bait-and-switch. The people on your discovery call are the people writing your code.
2 wkto a working prototype on most AI engagements
100%code & IP ownership transferred to you
<1slargest-contentful-paint target on every site
1 dayreply time on every brief, from an engineer
∑
Evals, not vibes
Every AI feature ships with a test suite of real cases, so quality is measured and regressions are caught before your users see them.
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Production by default
Auth, observability, cost budgets, security review and CI/CD are part of the build, not a phase-two upsell.
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Outcome-tied scope
We agree the business metric up front (tickets deflected, leads qualified, hours saved) and report against it.
Process
From brief to production in four moves.
Fixed-scope sprints with a demo every week. You always know what's shipped, what's next and what it costs.
01 / DISCOVER
Map the opportunity
Workshops, data audit and a ranked list of the use cases worth building.
1–2 weeks02 / PROTOTYPE
Prove it works
A clickable, working prototype on your real data, tested against an eval set.
2–3 weeks03 / BUILD
Engineer for scale
Production architecture, integrations, security and a design system.
6–12 weeks04 / OPERATE
Launch & improve
Monitoring, model upgrades and a monthly optimisation cycle.
OngoingStack
Model-agnostic. Cloud-agnostic. Opinionated where it counts.
We pick the best model and infrastructure for each job, and design so you can swap providers later without a rewrite.
ModelsClaude · GPT · Gemini · Llama
OrchestrationAgent SDKs · MCP · LangGraph
DataPostgres · pgvector · Pinecone
FrontendNext.js · React · Tailwind
BackendTypeScript · Python · Go
CloudVercel · AWS · GCP · Railway
CRMHubSpot · Salesforce · Pipedrive
Automationn8n · Make · Zapier · custom
CommerceShopify · Stripe · headless
CMSSanity · Contentful · Payload
ObservabilityTracing · evals · Datadog
MobileReact Native · Expo
Part of Brackley Holding
A builder's balance sheet behind every build.
Brackley Labs sits inside Brackley Holding, a group that builds and operates its own brands. That means we build software the way owners do: obsessed with conversion, retention and cost-to-serve, not billable hours.
The tools we ship for clients are the same ones we run across our own portfolio companies, so every pattern has been tested on a real P&L.
Visit Brackley Holding →